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Newport (South Wales)

Click here for route planning around the station including maps and platforms. Please note: you will be redirected to the National Rail Enquiries website.


Station Information

Address:

Newport (South Wales) station
High Street
Newport
Gwent
NP20 4AX

Station Opening Hours:

Staffing Level:
Full Time
CCTV:
Yes

Ticket Office Opening Hours:
Monday-Friday 05:45 to 20:00 Saturday 06:30 to 20:30 Sunday 08:00 to 19:45
Self Service Ticket Machine:
Yes
Prepurchase Ticket Collection:
Yes
TeleSales:
No
Oyster PrePay:
No
Penalty Fares Information:
Applicable Operators: Arriva Trains Wales, CrossCountry, Great Western Railway

Customer Service

Customer Service Phone Number:
Customer Service Fax:
Customer Service Postal Address:
Customer Service URL:
Customer Service Email:

Left Luggage and Lost Property

Left Luggage:
No
Lost Property:
Yes
Lost Property Phone Number:
03333 211 202
Lost Property Email:
Lost Property Note:

First Class Lounge:
No
First Class Lounge Note:
Seating Area:
No
Waiting Room:
No
Women Only Waiting Room:
No
Trolley Opening Hours:
Trolley Note:
Refreshment Facilities:
Yes
Refreshment Facilities Note:
Food outlet (available on platforms 2 and 3).
Toilets:
Yes
Baby Changing Opening Hours:
Baby Changing Note:
Showers:
No
Pay Phones:
Yes - Coins
Public Wifi:
No
Web Kiosk:
No
Shops:
Yes
Shops Note:
Newsagent (available on platforms 2 and 3).

Helpline:
Helpline Primary Telephone Number:
Helpline Primary Minicom Number:
Customer Help Points:
Yes
Staff Help:

Monday - Friday 0430 - 0100

Saturday 0430 - 0001

Sunday 0730 - 0100

Accessible Ticket Machine:
Yes
Accessible Booking Office Counter:
Yes
Induction Loop:
Yes
Ramp For Train Access:
Yes
Accessible Taxis:
No
Accessible Public Telephones:
No
National Key Toilets:
No
Step Free Access Coverage:
Whole Station
Step Free Access Note:

The platforms are accessible. Lifts connect all platforms via a footbridge.  

Impaired Mobility Set Down:
No
Disabled Parking:
No
Accessible Car Park Equipment:
No
Wheelchairs Available:
Yes

Minimum Connection Time (mins):
Cycle Storage Available:
Yes
Cycle Storage Sheltered:
No
Cycle Storage CCTV:
Yes
Cycle Storage Location:
Cycle Storage Spaces:
42
Replacement Rail Service Location:
Coach stop on Queensway, adjacent to the station taxi rank, unless otherwise stated on the station poster boards.
Taxi Rank:
Yes
Taxi Rank Hours:
Taxi Rank Note:
There is a taxi rank outside the main entrance to the station.
Bus Services:
No
Metro Services:
No
Car Hire:
No
Cycle Hire:
No

Godfrey Road

Operator:
National Car Parks Ltd
Phone Number:
03450 507 080
Email Address:
customer.service@ncp.co.uk
Open Hours:
Monday-Sunday 24 hours
Spaces:
246

High Street

Operator:
National Car Parks Ltd
Phone Number:
03450 507 080
Email Address:
customer.service@ncp.co.uk
Open Hours:
Monday-Sunday 24 hours
Spaces:
20