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Helsby

Click here for route planning around the station including maps and platforms. Please note: you will be redirected to the National Rail Enquiries website.


Station Information

Address:

Helsby station
Station Road
Helsby
Cheshire
WA6 0AE

Station Opening Hours:

Staffing Level:
Unstaffed
CCTV:
Yes

Ticket Office Opening Hours:
Self Service Ticket Machine:
Yes
Prepurchase Ticket Collection:
Yes
TeleSales:
No
Oyster PrePay:
No
Penalty Fares Information:

Customer Service

Customer Service Phone Number:
Customer Service Fax:
Customer Service Postal Address:
Customer Service URL:
Customer Service Email:

Left Luggage and Lost Property

Left Luggage:
No
Lost Property:
Yes
Lost Property Phone Number:
03333 211 202
Lost Property Email:
Lost Property Note:

First Class Lounge:
No
First Class Lounge Note:
Seating Area:
No
Waiting Room:
No
Women Only Waiting Room:
No
Trolley Opening Hours:
Trolley Note:
Refreshment Facilities:
No
Toilets:
No
Baby Changing Opening Hours:
Baby Changing Note:
Showers:
No
Pay Phones:
Yes - Cards
Public Wifi:
No
Web Kiosk:
No
Shops:
No

Helpline:
Helpline Primary Telephone Number:
Helpline Primary Minicom Number:
Customer Help Points:
Yes
Staff Help:

Assistance is provided by the Conductor on the train.

Accessible Ticket Machine:
Yes
Accessible Booking Office Counter:
No
Induction Loop:
Yes
Ramp For Train Access:
Yes
Accessible Taxis:
No
Accessible Public Telephones:
No
National Key Toilets:
No
Step Free Access Coverage:
No Part Of Station
Step Free Access Note:
Platform 1 is accessible to wheelchair users from the car park. Platforms 2, 3 and 4 are only accessible via a footbridge with steps.
Impaired Mobility Set Down:
Yes
Disabled Parking:
No
Accessible Car Park Equipment:
No
Wheelchairs Available:
No

Minimum Connection Time (mins):
Cycle Storage Available:
Yes
Cycle Storage Sheltered:
No
Cycle Storage CCTV:
Yes
Cycle Storage Location:
Cycle Storage Spaces:
8
Replacement Rail Service Location:

Pick Up / Drop Off at the service bus stops on Chester Road, adjacent to the Helsby Spice restaurant for services towards Warrington, opposite side for services towards Ellesmere Port.

Taxi Rank:
No
Taxi Rank Hours:
Taxi Rank Note:
Bus Services:
Yes
Bus Services Note:

The nearest bus stops are located on the main road.

Metro Services:
No
Car Hire:
No
Cycle Hire:
No

Station Car Park

Operator:
Arriva Trains Wales
Phone Number:
03333211202
Email Address:
Open Hours:
Monday-Sunday 24 hours
Spaces:
20

Operator:
Phone Number:
Email Address:
Open Hours:
Spaces:
0

Operator:
Phone Number:
Email Address:
Open Hours:
Spaces:
0