Staffing

Staffing Level:

Unstaffed

CCTV:

Yes

Ticket Buying and Collection

Ticket Office Opening Hours:

Self Service Ticket Machine:

Yes

Prepurchase Ticket Collection:

Yes

TeleSales:

No

Oyster PrePay:

No

Penalty Fares Information:

General Service Information

Customer Service

Customer Service Phone Number:

Customer Service Fax:

Customer Service Postal Address:

Customer Service URL:

Customer Service Email:

Left Luggage and Lost Property

Left Luggage:

No

Lost Property:

Yes

Lost Property Phone Number:

03333 211 202

Lost Property URL:

http://www.arrivatrainswales.co.uk/lostproperty

Lost Property Email:

Lost Property Note:

Station Facilities

First Class Lounge:

No

First Class Lounge Note:

Seating Area:

No

Waiting Room:

No

Women Only Waiting Room:

No

Trolley Opening Hours:

Trolley Note:

Refreshment Facilities:

No

Toilets:

No

Baby Changing Opening Hours:

Baby Changing Note:

Showers:

No

Pay Phones:

No

Public Wifi:

No

Web Kiosk:

No

Shops:

No

Accessibility and Mobility Access

Helpline:

Helpline Primary Telephone Number:

Helpline Primary Minicom Number:

Customer Help Points:

Yes

Staff Help:

No platform staff available. Assistance is provided by the Conductor on the train.

Accessible Ticket Machine:

Yes

Accessible Booking Office Counter:

No

Induction Loop:

Yes

Ramp For Train Access:

Yes

Accessible Taxis:

No

Accessible Public Telephones:

No

National Key Toilets:

No

Step Free Access Coverage:

No Part Of Station

Step Free Access Note:

The station is not suitable for wheelchair users due to stepped access to the platforms.

Impaired Mobility Set Down:

No

Disabled Parking:

No

Accessible Car Park Equipment:

No

Wheelchairs Available:

No

Transport Links

Minimum Connection Time (mins):

Cycle Storage Available:

No

Replacement Rail Service Location:

Wait at the station entrance on Penarth Road

Taxi Rank:

No

Taxi Rank Hours:

Taxi Rank Note:

Bus Services:

No

Metro Services:

No

Car Hire:

No

Cycle Hire:

No

Car Park Information