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  • Arriva Trains Wales Senior Management

    Our senior management team are the people ultimately responsible for ensuring you receive the very best service.

      Ian Bullock
    Ian Bullock - Managing Director 
    Ian has responsibility for overall strategic direction and all aspects of the company's operations. 
    Mike Tapscott  Mike Tapscott - Projects Director 
    The Projects Director is responsible for leading the ATW part of the major projects of Valleys Line Electrification, Cardiff Area Signalling Renewal (CASR) and Property. 
      Sam Hawkins Sam Hawkins - Finance & Commercial Director
    Sam is responsible for the company's financial, payroll, procurement, IT and commercial functions. 
    Simon Hughes IMG Simon Hughes - Engineering Director
    Our Engineering Director has overall responsibility for all aspects of Arriva Trains Wales robust fleet maintenance programme.
    Steve Tyler IMG  Steve Tyler - Operations and Safety Director
    Responsible for the day to day operational side of the company, including the safety function and performance management. 
      Lynne Milligan Lynne Milligan - Customer Services Director
    Lynne Milligan is responsible for our customer-facing on-train and station staff in addition to the development of the property portfolio.
    Gareth Thomas IMG  Gareth Thomas - Human Resources Director
    Gareth Thomas is responsible Human Resources department, which is responsible for employee relations, training and recruitment for the company