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  • I want to change my journey?

    If you buy your ticket before the date of travel and later find that you need to change the date, the time, the route or all of these options, you may be able to do this depending on the type of ticket you have purchased as outlined below.

    What ticket types allow for a change of journey?

      Advance Anytime Off-Peak Super Off-Peak
    Change Date Yes Yes Yes Yes
    Change time Yes Not Required. Travel Anytime Yes Yes
    Change route No Yes* Yes* Yes*


    * You can change the departing/arrival station by cancelling the ticket(s) with the retailer and buying new ones

    You may have to pay an admin fee to change your ticket (no more than £10 per ticket)

    If you have an Advance ticket you will need to pay a £10 admin fee and the difference between the price you have already paid and the cheapest priced ticket available for the train you want to travel on.