Connecting you to what's important
  • Arriva Trains Wales Performance

    ATW Overall - Banner

    We work hard to operate a dependable service across our network so we can connect you to what’s important

    All train operators in the UK have to operate to performance and punctuality standards set by the Government's Department for Transport (DfT).  While things can occasionally go wrong, we still frequently rank within the top UK Train Operators for our Public Performance Measures. See more details

    We like our customers to know how we are performing. Below you can find charts representing our:

    • On Time % - The percentage of our trains that arrive within 59secs of their advertised time
    • PPM % - Our Public Performance Measure shows the percentage of our trains that arrive within 4min 59secs of the advertised time
    • Delay Responsibilities – The number of minutes in delays and the party responsible

    Period 6/2017: 28/05/2017 - 24/06/2017

    Performance - On Time P6/17 Performance - PPM P6/17

    Performance - Delay Responsibilities P6/17

  • Breakdown by Area

    North Wales Branches Performance Cambrian Line Performance Valley Lines Performance The Marches Performance
    South West & Central Performance Inter Urban Performance Wales England Performance Arriva Trains Wales Overall Performance