Arriva Trains Wales is part of the Arriva
Group, a leading provider of passenger transport in Europe. As one of
the 26 rail companies in the UK our commitment is to safety and
security, quality, punctuality and cleanliness.
We are working constantly to improve the quality of the services we offer you, our customers. We aim to provide you with:
To help us achieve this we have a fleet of 125 trains covering a route
of over 1,009 miles, supported by 2,050 employees. We operate 955
services per day, resulting in our trains travelling 13.7 million miles
each year. On average, our services handle around 65,000 passenger
journeys a day, with the ability to carry over 12,000 customers at any
one time. We operate 244 stations throughout England and Wales of which
53 are currently staffed.
Visit Our Fleet to find out more about our fleet.
Arriva's vision is to be recognised as the
leading transport services organisation in Europe. The successful
development of our business is being delivered through better service,
innovation and marketing. Our focus is on winning and retaining
contracts, organic growth and targeted acquisitions.
We play a vital role in the domestic and commercial lives of the
communities we serve. Our actions have important implications for all
our stakeholders, customers, employees, investors, suppliers and
communities. For our customers, whether they are individuals, public
authorities or commercial concerns, our brand represents a commitment
to delivering a better service.
We operate by a set of values and ethics that fully support our vision.