The Rugby World Cup 2015 is now in full swing. The rail network will be very busy throughout the world cup as thousands of fans travel to support their teams in venues across the UK. Many of the matches will be played at host venues that are served by the Arriva Trains Wales network.
Travel Advice for the Arriva Trains Wales Network
If you are travelling on the Arriva Trains Network during the Rugby World Cup, some services and stations are likely to be busier especially on match days. Four of the venues are on our network (Cardiff, Birmingham, Manchester and Gloucester) but fans will also be using our services to link to other train operator services
for example our South Wales services are likely to be busy on the Twickenham match days as fans travel to connect into the First Great Western London services.
Match Travel Advice
We will be issuing specific travel advice for Arriva Trains Wales services for each match on the Arriva Trains Wales network as the tournament progresses. Keep checking this page for more details.
Train services in the Cardiff, Gloucester and Manchester area will be busy this weekend as thousands of rugby fans head towards the host venues to watch the Rugby World Cup in action live! We will be adding extra capacity to our services where possible on the affected routes however if you are planning to travel to these destinations by train this weekend you may have to stand for some or all of your journey.
If you are attending the games in Gloucester and Manchester, due to the late 20:00 kick offs ,we are asking all match-goers to return directly to the station where for safety reasons there will be a post –match queuing system in place.
In Cardiff there will also be a
post-match queueing system at Cardiff Central station which will kick in around 18:00 and Cardiff Queen Street will close at 18:30. Please note on match days the Saunders road car park will not be available for parking and parking spaces in the Penarth Road car park will be extremely limited. We are also asking customers to use the drop off point at the Penarth Rd entrance of Cardiff Central station during this time. Please
click here for alternative parking available in Cardiff.
Please check your journey plans before you travel at
If you are travelling to the Millennium Stadium for an event by train the following information will help make your journey safe and straightforward.
All the train operators (Great Western Railway, Cross Country and Arriva Trains Wales) will be adding extra capacity to their services and adding extra services to help get fans home. However, you may have to stand for some or all of your journey. Also, due to all the extra services and capacity services may not be running exactly to the advertised timetable. But don’t worry, everything will be done to get you on your way safely.
Also, as trains and stations will be busy, we are advising customers to buy their tickets in advance to avoid the queues.
If you are not going to the match, we advise that you avoid travelling on the affected services if possible on these dates.
Please check your journey plans before you travel www.journeycheck.com/arrivatrainwales and for live travel advice follow us on Twitter @ArrivaTW
Whatever your plans, we wish you a great weekend
Buy your Train Tickets before you travel
Cardiff Central Railway Station operates revenue protection ticket barriers and customers are advised to purchase their return tickets to avoid further delays when returning to the station and it is usually cheaper than purchasing two single tickets. All passengers must have a correct ticket for the journey they are taking and it is their responsibility to have one. Read our
Revenue Enforcement Policy here.
The safety of our passengers is paramount. Barrier systems in place within the station perimeter are installed for crowd control and passenger safety.
Reservations on trains
Some services are closed or not available for reservations on event days.
If you require assistance when travelling by train please book in advance by ringing our Journey Care Line on 0845 300 3005, contact the Customer Relations Department on 03333 211 202 or email
firstname.lastname@example.org. If you haven't been able to book in advance please make yourself known to a member of platform staff or a crowd safety steward so we can assist you with your return journey.
Please check this website for details of engineering work that may affect your train journey to and from Cardiff
Passengers who are travelling to an event on a chartered train need to receive the following information from the Charter organiser before travelling:
Please note that Charter trains will depart at their booked time, and will not be held if passengers are not on board when the train is due to leave.
There are some events when alcohol consumption on trains and at stations is not permitted. Please refer to specific event details, contact our Customer Relations Department on 03333 211 202 or email
For more information on Cardiff and to find accommodation visit
Top Ten Tips
Frequently Asked Questions about event travel arrangements -