Arriva Trains Wales

How do you buy Advance Purchase Fares?

When can I buy Advance Tickets?
Advance tickets are generally available to book 12 weeks before the date of travel.

Once train times are confirmed, Advance tickets will begin to appear in our Booking System. You will be able to find full details of availability by looking at our Online Booking System.

Advance tickets are sold in limited numbers, and so subject to availability.

 Sign up to our newsletter, or follow us on Facebook and Twitter and be first to find out when these great value tickets go on sale.

Please note: Correct at 11 May 2012.

Ferry reservations to Ireland are open until 28 July.

Some services are closed for reservations on Saturday 2 June due to rugby at Cardiff.

Where can I buy Advanced Tickets?
Advanced tickets can be purchase:

Online
The easiest way to buy advance purchase tickets is online - click here to buy online now.

With Arriva Trains Wales, there are no booking fees, no credit card or debit card fees and no delivery fees (except next day delivery). When you book with us, all you pay for is the price of your ticket.

By telephone
Please call 08709 000 773 between 8am and 8pm Monday to Saturday or 9am and 5pm Sundays to buy advance purchase tickets over the telephone.

At the station
You can also buy your train tickets from the station. Use our Station Search to find your nearest station.

Remember - Advance purchase ticket can be purchased up till 6pm the day before travel.
Advance purchase tickets cannot be purchased on board the train.
 

Can I get a discount?
You can get 1/3 off Advance Purchase ticket if you have a 16-25, Family & Friends, Disabled Persons or a Senior Railcard holder. Also, child discounts apply for all Advance fares.

When can I use an Advance ticket?
Advance fares are valid only on the date and train shown on the ticket and are non-refundable. You can change the time or date of travel before departure of the first reserved train. Any difference in fare and an administration fee will be payable.

Changing an Advance ticket:
You can visit any booking office or call the telesales outlet that you bought your ticket from. If there are still other Advance fares available, you can change it to another Advance fare.

If there are no Advance fares available, you can upgrade the ticket to the most appropriate ticket for the journey you now want to make. You will have to pay any difference in fare and an administration fee of no more than £10.

Please note that changes to 'Advance' fares cannot be made on-board the train. If you board a train without a ticket and reservation for that service, a new ticket must be purchased.

For full Terms & Conditions about Advance tickes, please visit the National Rail Enquiries website .