We work closely with the Welsh Language Commissioner and set out our Welsh Language Policy in our Passenger Charter, which is detailed below;
We are committed to providing information in both Welsh and English.
We operate a bilingual service in the following areas:
Website: As part of our commitment to Welsh culture, we always try to ensure that the Arriva Trains Wales website is available in both English and Welsh language versions. However, as some sections of the site are updated on a frequent basis or updated by automated feeds from 3rd parties, this is not
always possible. We regret this restriction but hope you will continue to take advantage of the Welsh language site where available.
The following website functions are not available in Welsh: