- Helpline:
- Helpline Primary Telephone Number:
- Helpline Primary Minicom Number:
- Customer Help Points:
- No
- Staff Help:
- No platform staff available at the station however assistance is provided by the Conductor on the train.
- Accessible Ticket Machine:
- No
- Accessible Booking Office Counter:
- No
- Induction Loop:
- Yes
- Ramp For Train Access:
- Yes
- Accessible Taxis:
- No
- Accessible Public Telephones:
- No
- National Key Toilets:
- No
- Step Free Access Coverage:
- Whole Station
- Step Free Access Note:
The platforms are accessible. Access to Platform 1 (to Chester) is via the station car park. Access to Platform 2 (to Holyhead) is via the level crossing and a gate and ramp with a shallow gradient.
- Impaired Mobility Set Down:
- No
- Disabled Parking:
- No
- Accessible Car Park Equipment:
- No
- Wheelchairs Available:
- No