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Swansea

Click here for route planning around the station including maps and platforms. Please note: you will be redirected to the National Rail Enquiries website.


Station Information

Address:

Swansea station
High Street
Swansea
City & County of Swansea
SA1 1NU

Station Opening Hours:

Staffing Level:
Full Time
CCTV:
Yes

Ticket Office Opening Hours:
Monday-Friday 05:15 to 20:00 Saturday 06:15 to 20:00 Sunday 08:00 to 20:00
Self Service Ticket Machine:
Yes
Prepurchase Ticket Collection:
Yes
TeleSales:
No
Oyster PrePay:
No
Penalty Fares Information:

Customer Service

Customer Service Phone Number:
Customer Service Fax:
Customer Service Postal Address:
Customer Service URL:
Customer Service Email:

Left Luggage and Lost Property

Left Luggage:
No
Lost Property:
Yes
Lost Property Phone Number:
03333 211 202
Lost Property Email:
Lost Property Note:

First Class Lounge:
No
First Class Lounge Note:
Seating Area:
Yes
Waiting Room:
Yes
Women Only Waiting Room:
No
Trolley Opening Hours:
Trolley Note:
Refreshment Facilities:
Yes
Refreshment Facilities Note:
Toilets:
Yes
Baby Changing Opening Hours:
Baby Changing Note:
Showers:
No
Pay Phones:
Yes - Cards and Coins
Public Wifi:
No
Web Kiosk:
No
Tourist Information Office:
Shops:
Yes

Helpline:
Helpline Primary Telephone Number:
Helpline Primary Minicom Number:
Customer Help Points:
No
Staff Help:

 Assistance is provided by either platform staff at the station or the Conductor on the train.

Accessible Ticket Machine:
Yes
Accessible Booking Office Counter:
Yes
Induction Loop:
Yes
Ramp For Train Access:
Yes
Accessible Taxis:
No
Accessible Public Telephones:
No
National Key Toilets:
No
Step Free Access Coverage:
Whole Station
Step Free Access Note:

The platforms are accessible.  

Impaired Mobility Set Down:
No
Disabled Parking:
No
Accessible Car Park Equipment:
No
Wheelchairs Available:
Yes

Minimum Connection Time (mins):
Cycle Storage Available:
Yes
Cycle Storage Sheltered:
No
Cycle Storage CCTV:
Yes
Cycle Storage Location:
on Platform 1
Cycle Storage Spaces:
35
Replacement Rail Service Location:

Wait at the bus stops on High Street outside the station

Taxi Rank:
Yes
Taxi Rank Hours:
Taxi Rank Note:

Taxi rank is situated adjacent to the station

Bus Services:
Yes
Bus Services Note:

First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus

Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes). 

Buy a Swansea PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info

Metro Services:
No
Car Hire:
No
Cycle Hire:
No

Mariners Road

Operator:
National Car Parks Ltd
Phone Number:
08450 507 080
Email Address:
customer.service@ncp.co.uk
Open Hours:
Monday-Friday 24 hoursSaturday 24 hoursSunday 24 hours
Spaces:
41