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Hereford

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Station Information

Address:

Hereford Station
Station Approach
Hereford
Herefordshire
HR1 1BB

Station Opening Hours:

Staffing Level:
Part Time
CCTV:
Yes

Ticket Office Opening Hours:
Monday-Friday 05:20 to 18:30 Saturday 06:45 to 18:30 Sunday 09:15 to 18:40
Self Service Ticket Machine:
Yes
Prepurchase Ticket Collection:
Yes
TeleSales:
No
Oyster PrePay:
No
Penalty Fares Information:
Applicable Operators: Arriva Trains Wales, Great Western Railway, West Midlands Trains

Customer Service

Customer Service Phone Number:
Customer Service Fax:
Customer Service Postal Address:
Customer Service URL:
Customer Service Email:

Left Luggage and Lost Property

Left Luggage:
No
Lost Property:
Yes
Lost Property Phone Number:
03333 211 202
Lost Property Email:
Lost Property Note:

First Class Lounge:
No
First Class Lounge Note:
Seating Area:
No
Waiting Room:
No
Women Only Waiting Room:
No
Trolley Opening Hours:
Trolley Note:
Refreshment Facilities:
Yes
Refreshment Facilities Note:
Café
Toilets:
Yes
Baby Changing Opening Hours:
Baby Changing Note:
Showers:
No
Pay Phones:
Yes - Coins
Public Wifi:
No
Web Kiosk:
No
Shops:
No

Helpline:
Helpline Primary Telephone Number:
Helpline Primary Minicom Number:
Customer Help Points:
Yes
Staff Help:

Assistance will be provided by the Conductor on the train when staff are not available on the platform. 

Accessible Ticket Machine:
Yes
Accessible Booking Office Counter:
Yes
Induction Loop:
Yes
Ramp For Train Access:
Yes
Accessible Taxis:
No
Accessible Public Telephones:
No
National Key Toilets:
No
Step Free Access Coverage:
Whole Station
Step Free Access Note:

A lift and a footbridge with steps connects all platforms. 

Impaired Mobility Set Down:
No
Disabled Parking:
No
Accessible Car Park Equipment:
No
Wheelchairs Available:
Yes

Minimum Connection Time (mins):
Cycle Storage Available:
Yes
Cycle Storage Sheltered:
No
Cycle Storage CCTV:
Yes
Cycle Storage Location:
Limited cycle stands are available in the car park.
Cycle Storage Spaces:
50
Replacement Rail Service Location:
Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.
Taxi Rank:
Yes
Taxi Rank Hours:
Taxi Rank Note:
There is a taxi rank in the station car park, adjacent to the station building.
Bus Services:
No
Metro Services:
No
Car Hire:
No
Cycle Hire:
No

Main Car Park

Operator:
National Car Parks Ltd
Phone Number:
08450 507 080
Email Address:
customer.service@ncp.co.uk
Open Hours:
Monday-Sunday 24 hours
Spaces:
175