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Abergavenny

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Station Information

Address:

Abergavenny station
Station Approach
Abergavenny
Monmouthshire
NP7 5HS

Station Opening Hours:

Staffing Level:
Part Time
CCTV:
No

Ticket Office Opening Hours:
Monday-Friday 05:45 to 18:45 Saturday 05:45 to 18:45 Sunday 12:00 to 18:30
Self Service Ticket Machine:
Yes
Prepurchase Ticket Collection:
Yes
TeleSales:
No
Oyster PrePay:
No
Penalty Fares Information:

Customer Service

Customer Service Phone Number:
Customer Service Fax:
Customer Service Postal Address:
Customer Service URL:
Customer Service Email:

Left Luggage and Lost Property

Left Luggage:
No
Lost Property:
Yes
Lost Property Phone Number:
03333 211 202
Lost Property Email:
Lost Property Note:

First Class Lounge:
No
First Class Lounge Note:
Seating Area:
Yes
Waiting Room:
No
Women Only Waiting Room:
No
Trolley Opening Hours:
Trolley Note:
Refreshment Facilities:
Yes
Refreshment Facilities Note:
Café
Toilets:
Yes
Baby Changing Opening Hours:
Baby Changing Note:
Showers:
No
Pay Phones:
No
Public Wifi:
No
Web Kiosk:
No
Shops:
No

Helpline:
Helpline Primary Telephone Number:
Helpline Primary Minicom Number:
Customer Help Points:
Yes
Staff Help:

Assistance is provided by staff from the Booking Office during opening hours.  When it is closed, assistance is provided by the Conductor on the train.

Accessible Ticket Machine:
Yes
Accessible Booking Office Counter:
Yes
Induction Loop:
Yes
Ramp For Train Access:
Yes
Accessible Taxis:
No
Accessible Public Telephones:
No
National Key Toilets:
No
Step Free Access Coverage:
No Part Of Station
Step Free Access Note:

Platform 1 (to Hereford) is fully accessible.

In the interest of safety, customers are not allowed to use the foot crossing between the platforms without supervision. Although the station does not have platform staff, assistance is available from the Booking Office when it is open to cross between the platforms.  However there may be a delay in providing this assistance if it has not been arranged in advance.

When the booking office is closed, the Conductor of the train on Platform 2 will check to see if anyone wishes to use the foot-crossing and will provide the necessary supervision when required.

The nearest fully accessible stations are Hereford and Newport.

Impaired Mobility Set Down:
No
Disabled Parking:
No
Accessible Car Park Equipment:
No
Wheelchairs Available:
Yes

Minimum Connection Time (mins):
Cycle Storage Available:
Yes
Cycle Storage Sheltered:
No
Cycle Storage CCTV:
Yes
Cycle Storage Location:
Near the station building.
Cycle Storage Spaces:
5
Replacement Rail Service Location:

Rail replacement services depart from outside the station entrance, unless otherwise stated on station poster boards.

Taxi Rank:
Yes
Taxi Rank Hours:
Taxi Rank Note:

In front of the station entrance.

Bus Services:
No
Metro Services:
No
Car Hire:
No
Cycle Hire:
No

Station Car Park

Operator:
National Car Parks Ltd - please visit ncp.co.uk for current charges
Phone Number:
08450 507 080
Email Address:
customer.service@ncp.co.uk
Open Hours:
Monday-Friday 24 hoursSaturday 24 hoursSunday 24 hours
Spaces:
64