What are E-tickets?
Save time at the train station:
Get tickets sent straight to your inbox – whenever you want!
Whether you're in a rush or if the ticket office is closed, when buying tickets at our website on your smartphone, tablet or PC, choosing the e-ticket option will deliver your ticket straight to your inbox.
So now you can get train tickets anytime, easily stored and ready to use - before you get to the station.
How do I use an e-ticket?
1. When using our website, once you've made your journey selection, choose the 'e-ticket' delivery option (please note this option may not be available for every journey on our network).
2. You can keep the ticket on your phone as an e-mail, print the ticket off or download the ticket to your ATW Ticket App
Keep on your email |
Print off your ticket |
or use the ATW Tickets App |
3. Present the ticket at bar code scanners or to station staff when prompted (please keep the ticket for the entire length of your journey)
4. Buying a ticket for a friend or family member? Just forward the email and attachment onto them
5. Sit back, relax and enjoy!
Things to remember about E-tickets
- Booked a return journey? There will be two PDF attachments in the email. One for each leg of the journey
- If you've booked for more than one passenger there will be an PDF attachment for each
- For multiple journeys you will receive an email for each journey
