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  • Why don’t you put on more carriages on an event day?

    We spend up to three months in advance of a fixture planning the train service and crowd management. This includes the provision of extra carriages and services on the most popular routes taking people to and from these locations. All this is done with consideration of the limitations of the fleet we have at our disposal. As an example, the impact a 72,500 capacity stadium has on Cardiff Central Railway station, given its location and the benefits of using rail travel as opposed to road, means that this can result in a significantly higher number of customers using the station on an event day. As a general indication of the popularity of services, prior to events at Cardiff, around 30,000 customers can arrive at the station before the event, and up to 40,000 customers return to the station to get home afterwards. During these event days, the depots are empty, as every train at our disposal is out in service, unless undertaking absolutely essential maintenance work.