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  • Who runs Arriva Trains Wales?

    The Managing Director is Tom Joyner. Our Board members are Lynne Milligan (Customer Services Director), Gareth Thomas (Human Resources Director), Sam Hawkins (Finance & Commercial Director), Simon Hughes (Engineering director), Steve Tyler (Operations & Safety Director), Mike Tapscott (Projects Director). You can find more details about our Directors . We also collaboratively with all our industry and Government partners, as well as listening to the feedback from our customers. 

    Arriva Trains Wales' headquarters are at St Mary's House, 47 Penarth Road, Cardiff, CF10 5DJ. Arriva Trains Wales has local management teams in Llandudno, Chester, Shrewsbury, Carmarthen and Swansea.