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  • Where does the money go?

    The revenue from rail fares helps to fund a wide range of improvements, including extra capacity, better stations, improved information and on-board facilities. Increases in popularity mean that capacity is often a challenge, and by increasing fares, it enables actions such as the extra half a million seats we were able to deliver from our fleet in 2012 and the doubling of capacity on peak Ebbw Vale commuter trains in February 2013. Across the UK, it is government policy to increase the proportion of rail industry that is funded by passengers, restoring the historic norm of 75% passenger/25% taxpayer funding. We undertake a lot of work on prosecution of people who avoid buying the correct ticket for their journeys, or buying a ticket at all. This helps to reduce the need to increase fares on some routes which are heavily affected by fare evasion.