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  • What is important to us?

    Our aim is to become the UK’s best ‘in class’ train operator, which means we want to be the best regional train company in the country. Our values and measures by which we aim to achieve this are;

    • Safety is our first priority
    • Deliver what we Promise to our Stakeholders
    • Enthusiastic Staff doing the job well 
    • Using our Resources Wisely for a sustainable future
    • Improving Customer Satisfaction in every element of our service