Anyone aged 55 and over can travel with an Arriva Club 55 ticket.
Just remember to carry proof of age when you travel as you may be
requested to show this during your journey. We only accept valid,
original documents from the following list: passport, driving licence,
Senior Railcard or birth certificate. Bus passes are not accepted.
Customers who are unable or refuse to provide proof of age on
request will be required to purchase a new ticket as if no Arriva Club
55 ticket is held at the full standard fare. No credit will be given for the
Arriva Club 55 ticket originally issued.
Arriva Club 55 tickets are a special offer and only available for sale
and travel from Wednesday 6th September 2017. Outward travel is
only permitted on the date shown on the ticket. The return journey
must take place within 8 days, the first day being the outward travel
date printed on the ticket. The last day of sale and outward travel will
be Wednesday 1st November 2017 inclusive. All return travel must be
completed by Wednesday 8th November 2017.
You can travel throughout the Arriva Trains Wales network (blue
coloured routes on the map overleaf) on Arriva Trains Wales services
only. In addition, travel can be made on the services of specific rail
operators only on the purple, green, orange, and dark green coloured
routes shown on the map overleaf. Payment of the applicable ‘add-on’
fare will be required. Add-on fares are only available in conjunction
with the purchase of an Arriva Club 55 ticket and cannot be sold
separately. Add-on fares are only available to customers extending
their journey off the ATW network.
Arriva Club 55 products are available to buy from any rail station ticket
office (during opening hours) and online at www.arrivatrains.wales/55.
Only where there is no opportunity to buy prior to travel, tickets may
be purchased from staff on-board trains.
Yes. Travel using a Club 55 ticket is not permitted before 0930 Monday
to Friday. There are no travel restrictions on Saturday or Sunday.
Travel is not permitted on services arriving into London Marylebone
before 1000, or departing from London Marylebone between 1600
and 1900 (Monday-Friday). Travel is not permitted using Arriva Club 55
tickets for journeys to/from or via Cardiff on Saturday 28th October due
to a major sporting event taking place in Cardiff.
No, you can buy on the day of travel. Arriva Club 55 tickets can also
be bought in advance of your departure date at any time within
the offer period. You must buy before boarding any train where
facilities exist for you to do so.
Yes, break of journey is permitted with your Arriva Club 55 ticket.
Any break of journey must be consistent with the travel dates and
restrictions applicable to the ticket purchased.
The date of outward travel may only be changed prior to the date
shown on the ticket. An administrative fee of £10 will be charged
for this change. A full refund, less administrative fee of £10, will be
granted where both outward and return portions are unused until
28 days after the date of outward validity. All changes on or after
the date of outward travel printed on the ticket will be treated as a
refund and a new ticket will need to be purchased. Any change of
date must be within the Arriva Club 55 offer period. We regret that
there are no refunds available for part used tickets.
If your train journey has been delayed, you may be entitled to
compensation. Please keep your ticket to accompany any claim. For
more information, please visit www.arrivatrains.wales/contactus where
you can claim online, or pick up a form from your nearest ticket office.
All tickets are issued subject to the National Rail Conditions of Travel,
details of which can be found at
http://www.nationalrail.co.uk/times_fares/46427.aspx. This offer cannot
be used in conjunction with any other offer. The Arriva Club 55 ticket
sale offer ends on Wednesday 1st November 2017.
For train times, to buy and for further information, please visit
website www.arrivatrains.wales/55. This leaflet is valid until
Wednesday 8th November 2017. This supersedes all previously
published information on Arriva Club 55 tickets and offers.
© Copyright 2017 Arriva Trains Wales
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