Cardiff Central

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Station Information

Address:

Cardiff Central Railway Station
Central Square
CF10 1EP

Station Opening Hours:

Staffing

Staffing Level:
Full Time
CCTV:
Yes

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Ticket Buying and Collection

Ticket Office Opening Hours:
Sunday 07:45 to 21:30 Monday 05:45 to 21:30
Self Service Ticket Machine:
Yes
Prepurchase Ticket Collection:
Yes
TeleSales:
No
Oyster PrePay:
No
Penalty Fares Information:

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General Service Information

Customer Service

Customer Service Phone Number:
Customer Service Fax:
Customer Service Postal Address:
Customer Service URL:
Customer Service Email:

Left Luggage and Lost Property

Left Luggage:
No
Lost Property:
Yes
Lost Property Phone Number:
0845 6061 660
Lost Property URL:
http://www.nationalrail.co.uk/
Lost Property Email:
Lost Property Note:

Station Facilities

First Class Lounge:
No
First Class Lounge Note:

Located

Platform 1 

Tickets Accepted

All First Class

Facilities

A comfortable modern lounge, screens with updated train information

Refreshments

Complimentary refreshments and a dedicated customer host ready to serve you. 

Wi-Fi

Available

Showers

None

Seating Area:
Yes
Waiting Room:
Yes
Women Only Waiting Room:
No
Trolley Opening Hours:
Trolley Note:
Refreshment Facilities:
Yes
Refreshment Facilities Note:
Cold drinks vending machine Hot drinks vending machine Food vending machine Food outlet (Seating available) Food outlet (Seating unavailable)
Toilets:
No
Baby Changing Opening Hours:
Baby Changing Note:
Showers:
No
Pay Phones:
Yes - Cards and Coins
Public Wifi:
No
Web Kiosk:
No
ATM Note:
Located outside main entrance
Shops:
Yes
Shops Note:
News agent Convenience store

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Accessibility and Mobility Access

Helpline:
Helpline Primary Telephone Number:
Helpline Primary Minicom Number:
Customer Help Points:
No
Staff Help:

0400 - 0100 Mon-Fri     0400 - 0030 Sat     0700 - 0030 Sun

Accessible Ticket Machine:
Yes
Accessible Booking Office Counter:
Yes
Induction Loop:
Yes
Ramp For Train Access:
Yes
Accessible Taxis:
No
Accessible Public Telephones:
No
National Key Toilets:
No
Step Free Access Coverage:
Whole Station
Step Free Access Note:

Platforms 1 - 7 can be accessed by the lifts in the corridor next to the tobacconist/convenience shop. 

Platform 0 can be accessed by the lift in the main concourse.

Impaired Mobility Set Down:
Yes
Disabled Parking:
No
Accessible Car Park Equipment:
No
Wheelchairs Available:
No

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Transport Links

Minimum Connection Time (mins):
Cycle Storage Available:
Yes
Cycle Storage Sheltered:
No
Cycle Storage CCTV:
Yes
Cycle Storage Location:
on Platforms 3, 4, 6 & 7 and at rear of station and cycle shelter in Riverside car park
Cycle Storage Spaces:
26
Replacement Rail Service Location:

At the rear car park (Penarth Road entrance)

Taxi Rank:
Yes
Taxi Rank Hours:
Taxi Rank Note:

Taxi rank is on the right as you exit the main station entrance

Bus Services:
Yes
Bus Services Note:

Central bus station is adjacent.

Services operate between apx 05:10 and 23:30.

The area around the central bus station is in the process of being redeveloped.  This means that some bus services may depart and arrive at a stop that is not within the Central Bus Station.  Click on the link to see a list of routes and timetables

Buy a Cardiff PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info

Metro Services:
No
Car Hire:
No
Cycle Hire:
No

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Car Park Information

Penarth Road

Operator:
National Car Parks Ltd
Phone Number:
08450507080
Email Address:
customer.service@ncp.co.uk
Open Hours:
Monday-Friday 24 hoursSaturday 24 hoursSunday 24 hours
Spaces:
248
Charges:
  • Free

Riverside

Operator:
National Car Parks Ltd
Phone Number:
08450507080
Email Address:
customer.service@ncp.co.uk
Open Hours:
Monday-Friday 24 hoursSaturday 24 hoursSunday 24 hours
Spaces:
110
Charges:
  • Free

Saunders Road

Operator:
National Car Parks Ltd
Phone Number:
08450507080
Email Address:
customer.service@ncp.co.uk
Open Hours:
Monday-Friday 24 hoursSaturday 24 hoursSunday 24 hours
Spaces:
44
Charges:
  • Free

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