Ystrad Rhondda

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Station Information

Address:

Ystrad Rhondda Railway Station
Brook St
Ystrad Rhondda
CF41 7SR

Station Opening Hours:
Monday-Friday 24 hoursSaturday 24 hoursSunday 24 hours

Staffing

Staffing Level:
Unstaffed
CCTV:
Yes

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Ticket Buying and Collection

Ticket Office Opening Hours:
Self Service Ticket Machine:
No
Prepurchase Ticket Collection:
No
TeleSales:
No
Oyster PrePay:
No
Penalty Fares Information:
Penalty Fares do not apply when travelling from Ystrad Rhondda station.

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General Service Information

Customer Service

Customer Service Phone Number:
0845 6061 660
Customer Service Fax:
0870 191 0764
Customer Service Postal Address:

St Mary's House,
47 Penarth Road
Cardiff
CF10 5DJ

Customer Service URL:
http://www.arrivatrainswales.co.uk
Customer Service Email:
customer.relations@arrivatrainswales.co.uk

Left Luggage and Lost Property

Left Luggage:
No
Lost Property:
Yes
Lost Property Phone Number:
0845 6061 660
Lost Property URL:
http://www.arrivatrainswales.co.uk
Lost Property Email:
customer.relations@arrivatrainswales.co.uk
Lost Property Note:

Contact nearest staffed station or Customer Relations

Station Facilities

First Class Lounge:
No
First Class Lounge Note:
Seating Area:
No
Waiting Room:
No
Women Only Waiting Room:
No
Trolley Opening Hours:
Trolley Note:
Refreshment Facilities:
No
Toilets:
No
Baby Changing Opening Hours:
Baby Changing Note:
Showers:
No
Pay Phones:
Yes
Public Wifi:
No
Web Kiosk:
No
Shops:
No

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Accessibility and Mobility Access

Helpline:

Disabled Persons Protection Policy available by post.

Helpline Primary Telephone Number:
08453 003 005
Helpline Primary Minicom Number:
08457 585 469
Customer Help Points:
No
Staff Help:
Help provided by on train staff
Accessible Ticket Machine:
No
Accessible Booking Office Counter:
No
Induction Loop:
No
Ramp For Train Access:
Yes
Ramp For Train Access Note:
If you need assistance we recommend that you book at least 24 hours in advance of travel
All trains carry a ramp for wheelchair access
Accessible Taxis:
No
Accessible Public Telephones:
No
National Key Toilets:
No
Step Free Access Coverage:
Partial Station
Step Free Access Note:
Treherbert bound platform accessed via stepped footbridge steeper than 1:12 and with restricted width at entrance. ( Also accessible via stepped footbridge.)
Impaired Mobility Set Down:
No
Disabled Parking:
No
Accessible Car Park Equipment:
No
Wheelchairs Available:
No

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Transport Links

Minimum Connection Time (mins):
5
Cycle Storage Available:
No
Replacement Rail Service Location:
Wait at bus stops on Gelligeled Road adjacent to Brook Street
Taxi Rank:
No
Taxi Rank Hours:
Taxi Rank Note:
Bus Services:
No
Metro Services:
No
Car Hire:
No
Cycle Hire:
No

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Car Park Information

Station Car Park

Operator:
Local Council
Phone Number:
0845 6061 660
Email Address:
Open Hours:
Monday-Friday 24 hoursSaturday 24 hoursSunday 24 hours
Spaces:
Notes:
The car park is owned and operated by the local council.

Operator:
Phone Number:
Email Address:
Open Hours:
Spaces:

Operator:
Phone Number:
Email Address:
Open Hours:
Spaces:

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