Swansea
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Station Information
- Address:
-
Swansea High Street Railway Station
High Street
Swansea
SA1 1NU
- Station Opening Hours:
- Monday-Friday 24 hoursSaturday 01:45 to 00:10 Sunday 07:00 to 00:00
- Staffing Level:
- Full Time
- Staffing Hours:
- Monday-Sunday 24 hours
- CCTV:
- Yes
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- Ticket Office Opening Hours:
- Monday-Friday 05:15 to 20:00 Saturday 06:15 to 20:00 Sunday 08:00 to 20:00
- Self Service Ticket Machine:
- Yes
- Prepurchase Ticket Collection:
- Yes
- TeleSales:
- No
- Oyster PrePay:
- No
- Penalty Fares Information:
Penalty Fares do not apply when travelling from Swansea station.
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Customer Service
- Customer Service Phone Number:
- 0845 6061 660
- Customer Service Fax:
- 0870 191 0764
- Customer Service Postal Address:
St Mary's House,
47 Penarth Road
Cardiff
CF10 5DJ
- Customer Service URL:
- http://www.arrivatrainswales.co.uk
- Customer Service Email:
- customer.relations@arrivatrainswales.co.uk
Left Luggage and Lost Property
- Left Luggage:
- No
- Lost Property:
- Yes
- Lost Property Phone Number:
- 0845 6061 660
- Lost Property URL:
- http://www.arrivatrainswales.co.uk
- Lost Property Email:
- customer.relations@arrivatrainswales.co.uk
- Lost Property Note:
Contact nearest staffed station or Customer Relations
Station Facilities
- First Class Lounge:
- No
- First Class Lounge Note:
- Seating Area:
- Yes
- Waiting Room:
- Yes
- Women Only Waiting Room:
- No
- Trolley Opening Hours:
- Trolley Note:
- Refreshment Facilities:
- Yes
- Refreshment Facilities Note:
- Toilets:
- No
- Baby Changing Opening Hours:
- Baby Changing Note:
- Showers:
- No
- Pay Phones:
- Yes - Cards and Coins
- Public Wifi:
- No
- Web Kiosk:
- No
- Tourist Information Office:
- ATM Open Hours:
- Monday-Friday 24 hoursSaturday 24 hoursSunday 24 hours
- Bereau De Change Open Hours:
- Monday-Friday 24 hoursSaturday 24 hoursSunday 24 hours
- Shops:
- Yes
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- Helpline:
Disabled Persons Protection Policy available by post.
- Helpline Primary Telephone Number:
- 08453 003 005
- Helpline Primary Minicom Number:
- 08457 585 469
- Customer Help Points:
- No
- Staff Help:
- Help provided by on train staff outside staffing hours
- Accessible Ticket Machine:
- Yes
- Accessible Booking Office Counter:
- Yes
- Induction Loop:
- Yes
- Ramp For Train Access:
- Yes
- Ramp For Train Access Note:
- If you need assistance we recommend that you book at least 24 hours in advance of travel
All trains carry a ramp for wheelchair access
- Accessible Taxis:
- Yes
- Accessible Public Telephones:
- Yes
- National Key Toilets:
- No
- Step Free Access Coverage:
- Whole Station
- Impaired Mobility Set Down:
- No
- Disabled Parking:
- Yes
- Accessible Car Park Equipment:
- No
- Wheelchairs Available:
- Yes
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- Minimum Connection Time (mins):
- 5
- Cycle Storage Available:
- Yes
- Cycle Storage Sheltered:
- No
- Cycle Storage CCTV:
- No
- Cycle Storage Location:
- on Platform 1
- Cycle Storage Spaces:
- 0
- Replacement Rail Service Location:
Wait at the bus stops on High Street outside the station
- Taxi Rank:
- Yes
- Taxi Rank Hours:
- Taxi Rank Note:
Taxi rank is situated adjacent to the station
- Bus Services:
- Yes
- Bus Services Note:
First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus
Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes).
Buy a Swansea PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info
- Metro Services:
- No
- Car Hire:
- No
- Cycle Hire:
- No
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Car Park Information
Mariners Road
- Operator:
- National Car Parks Ltd
- Phone Number:
- 0845 050 7080
- Email Address:
- customer.service@ncp.co.uk
- Open Hours:
- Monday-Friday 24 hoursSaturday 24 hoursSunday 24 hours
- Spaces:
- 41
- Charges:
- Daily - £5.20
- Weekly - £20.80
- Monthly - £79.87
- Quarterly - £239.62
- Annually - £832.00
- Notes:
Standard Parking, Disabled Parking & Short Stay ( 20 minutes )
- Operator:
- Phone Number:
- Email Address:
- Open Hours:
- Spaces:
- 0
- Operator:
- Phone Number:
- Email Address:
- Open Hours:
- Spaces:
- 0
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