Important Customer Information

Possible Industrial Action by Network Rail RMT members could severely impact train services across the UK. 

For information on how Arriva Trains Wales' services could be affected please check www.arrivatrainswales.co.uk/industrialaction/ regularly for updates.


If you are viewing this message on a mobile device please visit bit.ly/NRIActionM regularly for updates.
 
 

Llanelli

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Station Information

Address:

Llanelli Railway Station
Great Western Crescent
Llanelli
SA15 2RN

Station Opening Hours:

Staffing

Staffing Level:
Part Time
CCTV:
Yes

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Ticket Buying and Collection

Ticket Office Opening Hours:
Monday-Friday 06:10 to 12:40 Saturday 07:00 to 13:30 Sunday
Self Service Ticket Machine:
Yes
Prepurchase Ticket Collection:
Yes
TeleSales:
No
Oyster PrePay:
No
Penalty Fares Information:

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General Service Information

Customer Service

Customer Service Phone Number:
Customer Service Fax:
Customer Service Postal Address:
Customer Service URL:
Customer Service Email:

Left Luggage and Lost Property

Left Luggage:
No
Lost Property:
Yes
Lost Property Phone Number:
0845 6061 660
Lost Property URL:
http://www.nationalrail.co.uk/
Lost Property Email:
Lost Property Note:

Station Facilities

First Class Lounge:
No
First Class Lounge Note:
Seating Area:
Yes
Waiting Room:
Yes
Women Only Waiting Room:
No
Trolley Opening Hours:
Trolley Note:
Refreshment Facilities:
Yes
Refreshment Facilities Note:
Food outlet (Seating available)
Toilets:
No
Baby Changing Opening Hours:
Baby Changing Note:
Showers:
No
Pay Phones:
No
Public Wifi:
No
Web Kiosk:
No
Shops:
No

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Accessibility and Mobility Access

Helpline:
Helpline Primary Telephone Number:
Helpline Primary Minicom Number:
Customer Help Points:
No
Staff Help:
Help provided by on train staff
Accessible Ticket Machine:
Yes
Accessible Booking Office Counter:
Yes
Induction Loop:
Yes
Ramp For Train Access:
Yes
Accessible Taxis:
No
Accessible Public Telephones:
No
National Key Toilets:
No
Step Free Access Coverage:
No Part Of Station
Step Free Access Note:

Carmarthen bound platform accessible via ramp from car park, steeper than 1:12.

Wheelchair users using Swansea platform have to leave the station building and use road and level crossing to reach car park.

Impaired Mobility Set Down:
No
Disabled Parking:
No
Accessible Car Park Equipment:
No
Wheelchairs Available:
No

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Transport Links

Minimum Connection Time (mins):
Cycle Storage Available:
Yes
Cycle Storage Sheltered:
No
Cycle Storage CCTV:
Yes
Cycle Storage Location:
on Platform 2
Cycle Storage Spaces:
2
Replacement Rail Service Location:

wait outside the station entrance on Great Western Terrace

Taxi Rank:
No
Taxi Rank Hours:
Taxi Rank Note:
Bus Services:
Yes
Bus Services Note:

Buy a Llanelli PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info

Metro Services:
No
Car Hire:
No
Cycle Hire:
No

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Car Park Information

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