- Staffing Level:
- Full Time
- CCTV:
- Yes
- Ticket Office Opening Hours:
- Monday-Friday 06:10 to 19:10 Saturday 06:10 to 19:10 Sunday 10:30 to 17:00
- Self Service Ticket Machine:
- Yes
- Prepurchase Ticket Collection:
- Yes
- TeleSales:
- No
- Oyster PrePay:
- No
- Penalty Fares Information:
Customer Service
- Customer Service Phone Number:
- Customer Service Fax:
- Customer Service Postal Address:
- Customer Service Email:
Left Luggage and Lost Property
- Left Luggage:
- Yes
- Lost Property:
- Yes
- Lost Property Phone Number:
- 03333 211 202
- Lost Property Email:
- Lost Property Note:
- First Class Lounge:
- No
- First Class Lounge Note:
- Seating Area:
- No
- Waiting Room:
- No
- Women Only Waiting Room:
- No
- Trolley Opening Hours:
- Trolley Note:
- Refreshment Facilities:
- Yes
- Refreshment Facilities Note:
- Toilets:
- Yes
- Baby Changing Opening Hours:
- Baby Changing Note:
- Showers:
- No
- Pay Phones:
- Yes - Cards and Coins
- Public Wifi:
- No
- Web Kiosk:
- No
- ATM Note:
- Located on concourse
- Shops:
- Yes
- Shops Note:
- Passport Photo Booth
- Helpline:
- Helpline Primary Telephone Number:
- Helpline Primary Minicom Number:
- Customer Help Points:
- No
- Staff Help:
24 hours Monday - Friday; 0001 - 2145 Saturday; 0700 - 0000 Sunday
- Accessible Ticket Machine:
- Yes
- Accessible Booking Office Counter:
- Yes
- Induction Loop:
- Yes
- Ramp For Train Access:
- Yes
- Accessible Taxis:
- No
- Accessible Public Telephones:
- No
- National Key Toilets:
- No
- Step Free Access Coverage:
- Whole Station
- Impaired Mobility Set Down:
- Yes
- Disabled Parking:
- No
- Accessible Car Park Equipment:
- No
- Wheelchairs Available:
- No
- Minimum Connection Time (mins):
- Cycle Storage Available:
- Yes
- Cycle Storage Sheltered:
- No
- Cycle Storage CCTV:
- Yes
- Cycle Storage Location:
- on Platform 2 by the gate (in ferry port area).
- Cycle Storage Spaces:
- 10
- Replacement Rail Service Location:
Wait at bus stops outside the station
- Taxi Rank:
- Yes
- Taxi Rank Hours:
- Taxi Rank Note:
From the front of the station
- Bus Services:
- Yes
- Bus Services Note:
For the nearest bus stop, walk across the footbridge and turn right onto the main road.
- Metro Services:
- No
- Car Hire:
- No
- Cycle Hire:
- No
Black Bridge
- Operator:
- Stena Line
- Phone Number:
- 08705755755
- Email Address:
- Open Hours:
- Monday-Sunday 24 hours
- Spaces:
- 0