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Chester

Click here for route planning around the station including maps and platforms. Please note: you will be redirected to the National Rail Enquiries website.


Station Information

Address:

Chester Station
City Road
Chester
Cheshire
CH1 3NS

Station Opening Hours:

Staffing Level:
Full Time
CCTV:
Yes

Ticket Office Opening Hours:
Monday-Friday 05:45 to 23:00 Saturday 06:30 to 22:30 Sunday 07:30 to 22:00
Self Service Ticket Machine:
Yes
Prepurchase Ticket Collection:
Yes
TeleSales:
No
Oyster PrePay:
No
Penalty Fares Information:

Customer Service

Customer Service Phone Number:
Customer Service Fax:
Customer Service Postal Address:
Customer Service URL:
Customer Service Email:

Left Luggage and Lost Property

Left Luggage:
No
Lost Property:
Yes
Lost Property Phone Number:
03333 211 202
Lost Property URL:
http://www.arrivatrainswales.co.uk/lostproperty
Lost Property Email:
Lost Property Note:

First Class Lounge:
No
First Class Lounge Note:
Seating Area:
Yes
Waiting Room:
No
Women Only Waiting Room:
No
Trolley Opening Hours:
Trolley Note:
Refreshment Facilities:
Yes
Refreshment Facilities Note:
Coffee shop Buffet Public House/Bar
Toilets:
Yes
Baby Changing Opening Hours:
Baby Changing Note:
Showers:
No
Pay Phones:
Yes - Cards and Coins
Public Wifi:
No
Web Kiosk:
No
ATM Note:
Located on concourse
Shops:
Yes
Shops Note:
News agent

Helpline:
Helpline Primary Telephone Number:
Helpline Primary Minicom Number:
Customer Help Points:
No
Staff Help:
Accessible Ticket Machine:
Yes
Accessible Booking Office Counter:
Yes
Induction Loop:
Yes
Ramp For Train Access:
Yes
Accessible Taxis:
No
Accessible Public Telephones:
No
National Key Toilets:
No
Step Free Access Coverage:
Whole Station
Impaired Mobility Set Down:
Yes
Disabled Parking:
No
Accessible Car Park Equipment:
No
Wheelchairs Available:
Yes

Minimum Connection Time (mins):
Cycle Storage Available:
Yes
Cycle Storage Sheltered:
No
Cycle Storage CCTV:
Yes
Cycle Storage Location:
in the concourse
Cycle Storage Spaces:
76
Replacement Rail Service Location:

At the bus stop outside the station front

Taxi Rank:
Yes
Taxi Rank Hours:
Taxi Rank Note:

Outside the station front

Bus Services:
Yes
Bus Services Note:

First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk

Buy a Chester PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info

There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.

Metro Services:
No
Car Hire:
No
Cycle Hire:
No

Chester East

Operator:
National Car Parks Ltd
Phone Number:
0345 050 7080
Email Address:
customer.service@ncp.co.uk
Open Hours:
Monday-Friday 24 hoursSaturday 24 hoursSunday 24 hours
Spaces:
113

Chester West

Operator:
National Car Parks Ltd
Phone Number:
0345 050 7080
Email Address:
customer.service@ncp.co.uk
Open Hours:
Monday-Friday 24 hoursSaturday 24 hoursSunday 24 hours
Spaces:
123