Forthcoming events at the Millennium Stadium
24 May ERC Heineken Cup Final
7 June Monster Jam Truck Racing
14 June Bruce Springsteen
19 June Neil Diamond
28 Jun FIM British Speedway Grand Prix
25 August REM
If you are travelling to the Millennium Stadium for an event by train the following information will help make your journey safe and straightforward.
Cardiff Central Railway Station is just 400 yards from the Millennium Stadium, opposite Cardiff Bus Station.
On major event days Cardiff Central Station will be extremely busy and for passengers safety and security a queuing system may be in operation at the station after the event.
Passengers who are attending an event are advised to allow plenty of time to travel, and where possible, to arrive early in Cardiff and soak up the atmosphere. After the event, passengers are advised to return to Cardiff Central Station as soon as the event has finished.
Where a queuing system is in place passengers may have to queue for up to 45 minutes depending on the size of the event.
Cardiff Central Railway Station operates revenue protection ticket barriers and customers are advised to purchase their return tickets to avoid further delays when returning to the station.
Passenger Safety
The safety of our passengers is paramount. Barrier systems in place within the station perimeter are installed for crowd control and passenger safety.
. Please stand well back from the platform edge
. Allow passengers to get off the train before you board
. Please do not wave flags and banners on the platform as they are distracting to the driver
Special Assistance
If you require assistance when travelling by train please book in advance by ringing our Journey Care Line on 0845 300 3005, contact the Customer Relations Department on 0845 6061 660 or email customer.relations@arrivatrainswales.co.uk. If you haven't been able to book in advance please make yourself known to a member of platform staff or a crowd safety steward so we can assist you with your return journey.
Engineering Work
Please check this website for details of engineering work that may affect your train journey to and from Cardiff
Charter Trains
Passengers who are travelling to an event on a chartered train need to receive the following information from the Charter organiser before travelling:
. Where you need to queue for the return journey
. What time you need to be back at the station
. The name of the Charter service you are travelling on and the colour of your train ticket
Please note that Charter trains will depart at their booked time, and will not be held if passengers are not on board when the train is due to leave.
Alcohol Consumption
There are some events when alcohol consumption on trains and at stations is not permitted. Please refer to specific event details, contact our Customer Relations Department on 0845 6061 660 or email customer.relations@arrivatrainswales .co.uk
Accommodation
For more information on Cardiff and to find accommodation visit www.visitcardiff.com
Top Ten Tips
. Please allow plenty of time for your journey
. Return to the station as quickly as possible after the event
. Please be patient - the queuing system is for your personal safety
. Purchase your return ticket in advance to avoid further delays at stations
. Allow for weather conditions when queuing ie bring an umbrella and warm clothing
. Please be aware that the only public toilets available to passengers outside the station are in Cardiff Bus Station opposite the Railway Station. There are passenger toilets on each platform.
. If you require assistance when travelling by train, please let us know in advance
. If you are not going to the event please avoid travelling to and from Cardiff Central Station on that day
. Listen out for last minute platform changes - ask a member of staff to clarify if necessary
. Please be aware that smoking is not permitted anywhere on Arriva Trains Wales premises, including on trains and stations