• Update your details with Arriva Trains Wales

    You've reached this page because you want to update your personal details with Arriva Trains Wales.

    To confirm that you wish to update your details, and to enable us to process your request, please provide your relevant details by completing the boxes below.

    Old Details    
    Name
    House Number and Street
    Town or City
    County
    Postcode
    Telephone Number
    Email Address
       
    New Details 
    Name
    House Number and Street
    Town or City
    County
    Postcode
    Telephone Number
    Email Address

    Please note that changes to your personal details will take some time to take affect and that we cannot guarantee stopping any communication already in production for the next couple of weeks.

    If you are unsure about anything concerning your personal details request or would like to speak to someone in our Customer Relations team, please email customer.services@arrivatrainswales.co.uk or telephone 0845 606 1660, 8am to 8pm Mondays to Saturdays, and 11am to 8pm on Sundays.

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