The senior management team at Arriva Trains Wales

Our senior management team are the people ultimately responsible for ensuring you receive the very best service.

Tim Bell

Tim Bell- Managing Director
Tim has responsibility for overall strategic direction and all aspects of the company's operations.

Dennis

Dennis Baker - Human Resources Director
As Human Resources Director, Dennis is responsible for employee relations, training and recruitment for the company.

Ian

Ian Bullock - Customer Services Director
Ian is responsible for our customer-facing on-train and station staff in addition to the development of the property portfolio. As well as managing the Customer Relations department his remit also includes Franchise and key Stakeholder management.

Amanda_Furlong

Amanda Furlong - Finance Director
Amanda is responsible for the company's financial, payroll, procurement and IT functions.

Jon

Jon Veitch - Fleet Director
Jon is responsible for the entire Arriva Trains Wales fleet and all maintenance depots.

Mike

Mike Bagshaw - Commercial Director
Mike is responsible for the commercial development of the company. His remit includes identifying commercial opportunities, planning of train services, performance strategy, marketing, and media relations.