• Arriva Trains Wales Senior Management

    Our senior management team are the people ultimately responsible for ensuring you receive the very best service.

    Tim BellTim Bell - Managing Director
    Tim has responsibility for overall strategic direction and all aspects of the company's operations.

     

     

     

     

     

    Ian BullockIan Bullock - Special Projects Director
    Ian is responsible for leading the ATW part of the major projects of Valleys Line Electrification, Cardiff Area Signalling Renewal (CASR) and Property.

     

     

     

     

    Rob Phillips IMG Rob Phillips - Finance Director
    Rob is responsible for the company's financial, payroll, procurement and IT functions.

     

     

     

     

     

     Matt Prosser IMGMatt Prosser - Fleet Director
    As Fleet Director, Matt Prosser has overall responsibility for all aspects of Arriva Trains Wales robust fleet maintenance programme.

     

     

     


    Mike Bagshaw Mike Bagshaw - Commercial Director
    Mike is responsible for the commercial development of the company and the relationships with key stakeholders, including the Welsh Assembly Government.  His remit includes, train service development, pricing and revenue, franchise and key stakeholder management, marketing and public relations. 

     

     

     

     

    Claire Mann IMGClaire Mann -Operations and Safety Director
    Claire is responsible for the day to day operational side of the company, including the safety function and performance management.

     

     

     

     

    Lynne MilliganLynne Milligan - Customer Services and Human Resources Director
    Lynne Milligan is responsible for our customer-facing on-train and station staff in addition to the development of the property portfolio. She also manages the Human Resources department, which is responsible for employee relations, training and recruitment for the company