Our senior management team are the people ultimately responsible for ensuring you receive the very best service.
Ian Bullock - Managing Director
Ian has responsibility for overall strategic direction and all aspects of the company's operations.
Mike Tapscott - Projects Director
The Projects Director is responsible for leading the ATW part of the major projects of Valleys Line Electrification, Cardiff Area Signalling Renewal (CASR) and Property.
Rob Phillips - Finance Director
Rob is responsible for the company's financial, payroll, procurement, IT and commercial functions.
Matt Prosser - Fleet Director
As Fleet Director, Matt Prosser has overall responsibility for all aspects of Arriva Trains Wales robust fleet maintenance programme.
Claire Mann -Operations and Safety Director
Claire is responsible for the day to day operational side of the company, including the safety function and performance management.
Lynne Milligan - Customer Services Director
Lynne Milligan is responsible for our customer-facing on-train and station staff in addition to the development of the property portfolio.
Gareth Thomas - Human Resources Director
Gareth Thomas is responsible Human Resources department, which is responsible for employee relations, training and recruitment for the company