Senior Management
Our senior management team are the people ultimately responsible for ensuring you receive the very best service.
Tim Bell- Managing Director
Tim has responsibility for overall strategic direction and all aspects of the company's operations.
Lynne Milligan - Human Resources Director
As Human Resources Director, Lynne is responsible for employee relations, training and recruitment for the company.
Ian Bullock - Customer Services Director
Ian is responsible for our customer-facing on-train and station staff in addition to the development of the property portfolio. He also manages the Customer Relations department.
Amanda Furlong - Finance Director
Amanda is responsible for the company's financial, payroll, procurement and IT functions.
Peter North - Fleet Director
As Fleet Director, Peter North has overall responsibility for all aspects of Arriva Trains Wales robust fleet maintenance programme.
Mike Bagshaw - Commercial Director
Mike is responsible for the commercial development of the company and the relationships with key stakeholders, including the Welsh Assembly Government. His remit includes, train service development, pricing and revenue, franchise and key stakeholder management, marketing and public relations.
Peter Leppard - Operations and Safety Director
Peter is responsible for the day to day operational side of the company, including the safety function and performance management.