Our senior management team are the people ultimately responsible for ensuring you receive the very best service.
Ian Bullock - Managing Director
Ian has responsibility for overall strategic direction and all aspects of the company's operations.
The Projects Director is responsible for leading the ATW part of the major projects of Valleys Line Electrification, Cardiff Area Signalling Renewal (CASR) and Property.
Rob Phillips - Finance Director
Rob is responsible for the company's financial, payroll, procurement, IT and commercial functions.
Matt Prosser - Fleet Director
As Fleet Director, Matt Prosser has overall responsibility for all aspects of Arriva Trains Wales robust fleet maintenance programme.
Claire Mann -Operations and Safety Director
Claire is responsible for the day to day operational side of the company, including the safety function and performance management.
Lynne Milligan - Customer Services Director
Lynne Milligan is responsible for our customer-facing on-train and station staff in addition to the development of the property portfolio.
Gareth Thomas - Human Resources Director
Gareth Thomas is responsible Human Resources department, which is responsible for employee relations, training and recruitment for the company