• Arriva Trains Wales Season Tickets

    If you are making the same journey on three or more days within a week a season ticket is likely to offer better value than daily tickets.

    If you need to renew your Monthly or Annual Season Ticket, you can do this online. Make sure you have your photocard ready!

    Here are some frequently asked questions about season tickets:

    Season Ticket IconWhere can I buy a ticket?
    Buying a season ticket for the first time is easy – just visit your nearest staffed station where our ticket office staff will be able to issue your season ticket and photo card immediately.

    Remember, when you are buying a season ticket for the first time, you'll need:

    • a recent passport-type photograph for the accompanying photo card

    Please note: You cannot buy a season ticket for the first time:

    • online
    • over the phone
    • from the conductor on a train
    • from a self-service ticket machine

    You must go to your nearest staffed station.

    Once you have your photocard, you can buy seven day season tickets at self-service ticket machines, from any ticket office and on the train.

    You can also buy season tickets of any duration, between monthly and annual, online once you have your photocard.


    Clock IconWhen can I buy a ticket?
    You may be able to buy your season ticket before the day it is due to start. However, to avoid misuse of season tickets, they can only be purchased a short period of time beforehand.

    The table below summarises when you can purchase or renew your season ticket:

    I need to 7 Day Season Ticket Season Tickets for 1 month or more
    Buy a new season ticket You can buy it from 1200 noon on the day before the first day you'd like to use it. You can normally buy it from 1200 noon on the day before the first day you'd like to use it.  However, if the first day of use is going to be a Monday (also Tuesday after a Bank Holiday), you can buy it from 1200 noon on the previous Friday.
    Renew my existing season ticket You can buy it from 1200 noon on the day before the first day you'd like to use it. If the start date is a Sunday or Monday (or Tuesday after a Bank Holiday), you can renew your season ticket from 1200 noon on the previous Friday. You can renew your season ticket anytime up to seven days in advance providing it's going to start on the day after the expiry of the one you already have.  If there's a break then it's considered a new ticket and can only be bought from 1200 noon on the day before you want to use it (see above).

     

    Season Ticket IconHow much is a Season Ticket?
    Click here to view a sample of Season Tickets that are available on the Arriva Trains Wales network.

     

     

    Season Ticket Icon
    How can I pay for my season ticket:
    It's easy to pay for your season ticket, with a range of options available. You can pay for your season ticket in the following ways:

    • Rail travel vouchers
    • A rail warrant issued by your employer

     

    One of the following credit or debit cards:

    • American Express
    • Delta
    • Mastercard
    • Maestro
    • Visa
    • JCB

     

     Season Ticket IconHow long can a Season Ticket be valid for?
    You can buy a season ticket for seven days or any period between one month and a year:

     

    Seven Day IconSeven Days
    You can use the ticket at any time during any seven day period for travel between the points shown on the ticket - the more you travel, the more you save!
     

    31 Day IconMonthly Season Ticket
    Monthly season tickets offer great savings compared to buying four individual Seven Day season tickets. You can buy Monthly Season tickets online, once you've got a photocard.
     

    365 Day IconOver one month
    Season tickets can also be purchased for any duration between one month and one year. You can buy these season tickets online, once you've got a photocard.


     

    Season Ticket IconWhat sort of journey can I buy a season ticket for?
    Season tickets are available for most short and medium distance journeys on the Arriva Trains Wales network.
    Our customers buy season tickets for travelling to work, going to school or college – what will you use your season ticket for?



    How much could you save?
    If you make the same journey more than three or four times a week you may find that season tickets offer better value for money compared to using your car or buying daily tickets.

     

    Calculator IconSeason Ticket Calculator
    Why not use the National Rail Enquiries Season Ticket Calculator  to see how much you could save... You'll also save time - there will be no need to visit the booking office every day!