Due to infrastructure/track damage caused by adverse weather on Thursday 05th December, amended services will operate as shown below.
For further information, please visit www.journeycheck.com/arrivatrainswales.
We thank all Customers for their patience and are sorry for the inconvenience this will cause customers using these routes.
If you are making the same journey on three or more days within a week a season ticket is likely to offer better value than daily tickets.
If you need to renew your Monthly or Annual Season Ticket, you can do this online. Make sure you have your photocard ready!
Here are some frequently asked questions about season tickets:
Where can I buy a ticket?Buying a season ticket for the first time is easy – just visit your nearest staffed station where our ticket office staff will be able to issue your season ticket and photo card immediately.
Remember, when you are buying a season ticket for the first time, you'll need:
Please note: You cannot buy a season ticket for the first time:
You must go to your nearest staffed station.
Once you have your photocard, you can buy seven day season tickets
at self-service ticket machines, from any ticket office and on the
You can also buy season tickets of any duration, between monthly and annual, online once you have your photocard.When can I buy a ticket?You
may be able to buy your season ticket before the day it is due to
start. However, to avoid misuse of season tickets, they can only be
purchased a short period of time beforehand.
The table below summarises when you can purchase or renew your season ticket:
How much is a Season Ticket?Click here to view a sample of Season Tickets that are available on the Arriva Trains Wales network.
How can I pay for my season ticket:It's
easy to pay for your season ticket, with a range of options available.
You can pay for your season ticket in the following ways:
One of the following credit or debit cards:
How long can a Season Ticket be valid for?You can buy a season ticket for seven days or any period between one month and a year:
Seven Days You can use the ticket at any time during any seven day period for travel between the points shown on the ticket - the more you travel, the more you save!
Monthly Season Ticket Monthly season tickets offer great savings compared to buying four individual Seven Day season tickets. You can buy Monthly Season tickets online, once you've got a photocard.
Over one month Season tickets can also be purchased for any duration between one month and one year. You can buy these season tickets online, once you've got a photocard.
What sort of journey can I buy a season ticket for?Season tickets are available for most short and medium distance journeys on the Arriva Trains Wales network. Our customers buy season tickets for travelling to work, going to school or college – what will you use your season ticket for?
How much could you save?If you make the same journey more than three or four times a week you may find that season tickets offer better value for money compared to using your car or buying daily tickets.
Season Ticket CalculatorWhy not use the National Rail Enquiries Season Ticket Calculator to see how much you could save... You'll also save time - there will be no need to visit the booking office every day!