• Arriva Trains Wales Performance

    Arriva Trains Wales along with all of the train operators within the UK operate to punctuality and performance standards that are set by the government's Department for Transport (DfT).

    Every four weeks we update train punctuality and reliability figures, display them at our major stations and for ease and convenience they are also available below.

    Overall the number of trains we ran on time under our Passengers Charter was as follows:

  • Service Group  Punc last 4 weeks  Punc last 12 months  Rel last 4 weeks  Rel last 12 months  Void days (Annual tickets)   Void days (Monthly tickets)  
    Cambrian 95.7% 94.1% 99.8% 99.7% 0 0
    Marches 93.5% 94.4% 99.3% 99.5% 0 0
    Wales - England
         		 98.1% 97.5% 99.4% 99.6% 0 0
    South, West and Central Wales
         		 96.1% 96.2% 99.9% 99.8% 0 0
    Valley Lines
         		 97.7% 97.0% 99.5% 99.6% 0 3
    North Wales Inter Urban
         		 98.3% 97.8% 99.9% 99.5% 0 0
    North Wales Rural
         		 94.2% 95.8% 99.9% 99.5% 0 0

    Period Dates: 3 to 30 March 2013