• Passenger Panel

    Arriva Trains Wales' Passenger Panel has been set up represent the views of our customers. The Panel is completely independent and its voice is heard at the highest level, directly feeding into the company's strategies and initiatives.

    Meet the Passenger Panel Members
    In this section you can meet the Passenger Panel members representing you. Click here to read more .

    Passenger Panel Updates
    We aim to keep you fully up-to-date on the discussions that are being held at the Passenger Panel. By viewing the links below you can find a summary of topics which have been discussed in recent meetings.

    December 2011 Passenger Panel took place on 9th December 2011. A summary of topics discussed at the meeting can be found here (Microsoft Word Document)

    September 2011 Passenger Panel took place on 30th September 2011. A summary of topics discussed at the meeting can be found here (Microsoft Word Document)

    June 2011 Passenger Panel took place on 24th June 2011. A summary of topics discussed at the meeting can be found here (Microsoft Word Document)

    December 2010 Passenger Panel took place on 10th December 2010. A summary of topics discussed at the meeting can be found here (Microsoft Word Document)

    September 2009 Passenger Panel took place on 18th September. A summary of the topics discussed at the meeting can be found here .

    May 2009 Passenger Panel took place 29th May.  A summary of the topics discussed at the meeting can be found here.

    February 2009 Passenger Panel took place on 27th February. A summary of the topics discussed at the meeting can be found here .