Mobility Scooters - Can I take my powered scooter onboard a train?
Because scooters come in a wide variety of shapes and sizes, many
have problems on trains, including: tipping backwards on ramps; being
heavier than the ramp's safe working load; or being the wrong shape to
manoeuvre safely inside a carriage.
These problems mean that some trains that cannot
carry scooters. So if you are a scooter-user who wants to travel by
rail, you should contact Customer Relations on 0845 6061 660 or email customer.relations@arrivatrainswales.co.uk to check they can safely
accommodate your scooter.
Please remember to contact us to confirm that all the stations and
trains you want to use are accessible. If you require assistance please
let us know at least 24 hours in advance.