• Buying a Season Ticket

    Where can I buy a ticket?
    Buying a season ticket for the first time is easy – just visit your nearest staffed station where our ticket office staff will be able to issue your season ticket and photo card immediately.
     

    Remember, when you are buying a season ticket for the first time, you'll need:

    • a recent passport-type photograph for the accompanying photo card

    Please note: You cannot buy a season ticket for the first time:

    • online
    • over the phone
    • from the conductor on a train
    • from a self-service ticket machine

     

    You must go to your nearest staffed station.

    Once you have your photocard, you can buy seven day season tickets at self-service ticket machines, from any ticket office and on the train.

    You can also buy season tickets of any duration, between monthly and annual, online once you have your photocard.


    Clock IconWhen can I buy a ticket?
    You may be able to buy your season ticket before the day it is due to start. However, to avoid misuse of season tickets, they can only be purchased a short period of time beforehand.

    The table below summarises when you can purchase or renew your season ticket:

     

    I need to
         		 7 Day Season Ticket Season Tickets for 1 month or more
    Buy a new season ticket
         		 You can buy it from 1200 noon on the day before the first day you'd like to use it. You can normally buy it from 1200 noon on the day before the first day you'd like to use it.  However, if the first day of use is going to be a Monday (also Tuesday after a Bank Holiday), you can buy it from 1200 noon on the previous Friday.
    Renew my existing season ticket
         		 You can buy it from 1200 noon on the day before the first day you'd like to use it. If the start date is a Sunday or Monday (or Tuesday after a Bank Holiday), you can renew your season ticket from 1200 noon on the previous Friday.
         		 You can renew your season ticket anytime up to seven days in advance providing it's going to start on the day after the expiry of the one you already have.  If there's a break then it's considered a new ticket and can only be bought from 1200 noon on the day before you want to use it (see above).
     

     

    Season Ticket Icon
    How can I pay for my season ticket:
    It's easy to pay for your season ticket, with a range of options available. You can pay for your season ticket in the following ways:
     

    • Personal cheque (presented with a valid cheque guarantee card and proof of address, such as a utility bill, if the cheque value exceeds the limit on your cheque guarantee card)
    • Employer's cheque
    • Rail travel vouchers
    • A rail warrant issued by your employer

    One of the following credit or debit cards:
     

    • American Express
    • Delta
    • Mastercard
    • Maestro
    • Visa
    • JCB

     

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