Jump to Content (Accesskey 's')
Jump to Navigation (Accesskey 'n')
Jump to Home page (Accesskey '1')
Jump to Site map (Accesskey '3')
Jump to Terms and conditions (Accesskey '8')
Jump to Contact us (Accesskey '0')
Jump to Accessibility Statement (Accesskey 'a')
» Sign up for Newsletters
» Cymraeg
Home
>
Customer Services
>
Online Feedback
>
General Enquiries
Buy Your Ticket
Live Service Information
Plan Your Journey
Customer Services
Contact Us
Assisted Travel
Lost Property
Passenger Focus
Railway by-laws
Passenger Panel
Online Feedback
General Enquiries
Website Feedback
Jobs & Personnel
Marketing & Sales
Corporate Enquiries
Promotions and Events
News and Features
Community Affairs
Rail Enthusiasts
Corporate Information
Recruitment
General Enquiry
Fill in the boxes below, and click "Submit".
Fields marked with * are mandatory
*
Are your concerns relating to:
Refund
Train
Station
Compensation
Performance
Our Employees
Other
*
Title
Please Select
Mr
Miss
Ms
Mrs
Dr
Rev
Prof
*
First name:
*
Surname
*
Email Address:
*
Postal Address:
*
County
*
Postcode
*
Tel number
*
Date of Journey
(DD/MM/YYYY)
*
Departure Time (hh:mm)
*
Departure Station
*
Destination Station
*
Ticket type
*
Have you previously discussed this issue with one of our
employees?
Yes
No
*
If yes, please supply us
with some detail:
*
Please supply us with any
further information regarding
your complaint or feedback:
*
I wish to be contacted by:
Email
Post
If you are happy to receive information and offers from Arriva Trains Wales via email, please tick this box.
Arriva Trains Wales Ltd is part of Arriva plc. We would like to share your information with other members of our Group, to let you know about products and services that we feel may be of interest to you. We will never share your data with any third-party companies outside the Arriva Group.
If you are happy to receive this information, please tick this box.