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Contact Us
Our contact details are here, plus useful numbers for ticket reservations and timetables. And we welcome your feedback via our online feedback section.
Special Assistance
If you need help when travelling, this is where you can book assistance in advance of your journey. There's other useful information including group travel and items you can take on the train.
Lost Property
If you've lost something, there's a list of all our station Lost Property offices plus a central number if you can't find the station you want.
Online Feedback
We welcome your feedback. Use these quick links to contact us.
Passenger Focus
Passenger Focus is the independent rail consumers' organisation. See how they can help you and use the links and telephone number to contact them.
Railway By-Laws
You can download a PDF of the Railway By-Laws which are designed to make travelling by rail easier, safer and more enjoyable for everyone.
