SEVERE WEATHER WARNING: Please visit our JourneyCheck website www.journeycheck.com/arrivatrainswales for live service information before you travel.
At Arriva Trains Wales, we recognise that Christmas and the New Year is a particularly important time for all your travel needs. Whether it’s visiting family and friends, buying gifts for loved ones or going to work, we want to ensure that all our customers can plan and make those important journeys.
To help, we have provided this quick summary of some minor changes which may affect journeys during this period. This page contains details of the train service levels and engineering work that will impact Arriva Trains Wales customers over the Christmas and New Year Holiday period.
On Christmas Eve and New Year’s Eve, for those who are rushing home, or those who want to squeeze in some last minute Christmas shopping, we are happy to announce that we will be running a full services during the early part of the evening. Some of the later services will finishing earlier in the day than usual on Christmas Eve (Tuesday 24 December) and New Years Eve (Tuesday 31 December).
Full information on these services is below. Times are subject to change. Later services
may be available from other operators, or by making indirect journeys.
To confirm all travel details, please use our Journey Planner.
Timetables for Christmas Eve and New Years Eve
North WalesNorth Wales Coast (Adobe Acrobat PDF)Blaenau Ffestiniog to Llandudno (Adobe Acrobat PDF)Chester to Birmingham (Adobe Acrobat PDF)Holyhead to Cardiff Central (Adobe Acrobat PDF)Manchester Piccadilly to Cardiff Central (Adobe Acrobat PDF)
Wrexham Central to Bidston (Adobe Acrobat PDF)
Mid WalesHeart of Wales Line (Adobe Acrobat PDF)Pwllheli / Aberystwyth to Shrewsbury / Birmingham (Adobe Acrobat PDF)
South WalesCardiff Central to West Wales (Adobe Acrobat PDF)Cardiff Central to Holyhead (Adobe Acrobat PDF)Cardiff Central to Manchester Piccadilly (Adobe Acrobat PDF)Cheltenham Spa to Maesteg (Adobe Acrobat PDF)
Cardiff and Local Valley LinesCardiff to Ebbw Vale Parkway (Adobe Acrobat PDF)Penarth / Cardiff Central to Rhymney (Adobe Acrobat PDF)Vale of Glamorgan, Barry Island and Cardiff to Aberdare, Merthyr Tydfil and Treherbet (Adobe Acrobat PDF)
Please note: timetables for Christmas Eve and New Years Eve are subject to change. Please check again before you travel.
During the quiet period around Christmas and the New Year, whilst many people are at home enjoying the seasonal holidays, Network Rail have taken the opportunity to complete some much needed improvement work on the Arriva Trains Wales network. Please see below a full list of some of the services affected, and how we will be ensuring you can still make your important journeys.
The lost property office will be closed from 24 December and will re-open on 02 January.
If you have lost an item please contact the Lost Property Office via telephone on 08456 061 660, option 4 and leave a brief message outlining a description of your lost item along with your name and telephone number. Your query will be dealt with when the office re-opens , however please note that it will take between 5 and 10 working days for all lost property to arrive and we will only be able to call you back if your item has been found.
You can also email us as at email@example.com. If your query is urgent our Customer Relations team may be able to help you. They can be contacted by phone on 08456 061 660, option 5.