At Arriva Trains Wales, we recognise that Christmas and the New Year is a particularly important time for all your travel needs. Whether it’s visiting family and friends, buying gifts for loved ones or going to work, we want to ensure that all our customers can plan and make those important journeys.
To help, we have provided this quick summary of some minor changes which may affect journeys during this period. This page contains details of the train service levels and engineering work that will impact Arriva Trains Wales customers over the Christmas and New Year Holiday period.
Please note: Timetables and details for the Last Train Home on Christmas Eve and New Years Eve are yet to be confirmed. Please visit this page again before you plan to travel. There is fairly extensive work around the Cardiff Area from the 25th Dec until early
on Monday 4th Jan 2016.
Ferry connections - The 01:50 Fishguard Harbour to Cardiff Central service will not run. TBC
*Subject to Engineering Work.
On Christmas Eve and New Year’s Eve, for those who are rushing home, or those who want to squeeze in some last minute Christmas shopping, we are happy to announce that we will be running a full services during the early part of the evening. Some of the later services will finishing earlier in the day than usual on Christmas Eve (Thursday 24 December) and New Years Eve (Thursday 31 December).
Full information on these services is below. Times are subject to change. Later services may be available from other operators, or by making indirect journeys. To confirm all travel details, please use our
North Wales Coast (Adobe Acrobat PDF)
Blaenau Ffestiniog to Llandudno (Adobe Acrobat PDF)
Chester to Birmingham (Adobe Acrobat PDF)
Holyhead to Cardiff Central (Adobe Acrobat PDF)
Manchester Piccadilly to Cardiff Central (Adobe Acrobat PDF)
Wrexham Central to Bidston (Adobe Acrobat PDF)
Heart of Wales Line (Adobe Acrobat PDF)
Pwllheli / Aberystwyth to Shrewsbury / Birmingham (Adobe Acrobat PDF)
Cardiff Central to West Wales (Adobe Acrobat PDF)
Cardiff Central to Holyhead (Adobe Acrobat PDF)
Cardiff Central to Manchester Piccadilly (Adobe Acrobat PDF)
Cheltenham Spa to Maesteg (Adobe Acrobat PDF)
Cardiff and Local Valley Lines
Cardiff to Ebbw Vale Parkway (Adobe Acrobat PDF)
Penarth / Cardiff Central to Rhymney (Adobe Acrobat PDF)
Vale of Glamorgan, Barry Island and Cardiff to Aberdare, Merthyr Tydfil and Treherbert (Adobe Acrobat PDF)
Please note: timetables for Christmas Eve and New Years Eve are subject to change. Please check again before you travel.
During the quiet period around Christmas and the New Year, whilst many people are at home enjoying the seasonal holidays, Network Rail have taken the opportunity to complete some much needed improvement work on the Arriva Trains Wales network. Please see below a full list of some of the services affected, and how we will be ensuring you can still make your important journeys.
Due to Network Rail improvement work in the Cardiff area, there will be some timetable amendments between Monday 28 December and Sunday 3 January.
Cardiff to Newport
Monday 28 December to Sunday 3 January
All train services travelling between Newport and Cardiff will be affected by engineering work.
Gloucester/Cheltenham Spa to MaestegRevised train times. Train services will run earlier between Cardiff and Maesteg.
Revised train times. Customers are advised to check their journey details for revised times. Some services will depart earlier/later than previously advertised.
Cardiff to West Wales
Revised train times. Customers are advised to check their journey details for revised times and station calling times.
Ferry service passengers are advised to check for connections to ferry services.
Cardiff to Ebbw Vale
Monday to Thursday Only. Customers are advised to check their journey details for revised times and station calling times.
Friday Only. A replacement bus service will be in operation between Cardiff and Ebbw Vale Town.
For other service amendments due to engineering work, please check here:
If you have lost an item please contact the Lost Property Office via telephone on 03333 211 202, option 4 and leave a brief message outlining a description of your lost item along with your name and telephone number. Your query will be dealt with when the office re-opens , however please note that it will take between 5 and 10 working days for all lost property to arrive and we will only be able to call you back if your item has been found.
You can also email us as at
firstname.lastname@example.org. If your query is urgent our Customer Relations team may be able to help you. They can be contacted by phone on 03333 211 202, option 5.