Avoid a fine or prosecution - Buy a ticket before you travelTo travel on a train you must buy a ticket at the first available opportunity. Click here for further information.
There are a number of ways that you can buy train tickets for any journey in the United Kingdom:OnlineThe easiest way to buy tickets is online - click here to buy online now.To purchase season tickets online, please click here.
By TelephoneBuy tickets over the telephone. Please call 08709 000 773 between 8am and 10pm Monday to Saturday or 9am and 5pm Sundays.
Buy your train tickets online or by phone with Arriva Trains Wales, as there are no booking fees, no credit card or
debit card fees and no delivery fees (except next day delivery). When
you book with us, all you pay for is the price of your ticket.
If your business or organisation has an account with Arriva Trains Wales, please visit www.arrivatrainswales.co.uk/BusinessBookings.
At the StationYou can also buy your train tickets from the station, by using a Ticket Vending Machine or at a Station Ticket Office. Click here to view our Station list.
Top Tips for saving time, effort and money by buying the best ticket for your train journey! Sometimes a little extra help is welcome when deciding which train ticket is the best one to buy to suit your pocket and your unique travel needs. Click here for further information.
Buying Online: Arriva Trains Wales working in conjunction with the Trainline are
pleased to offer you the facility to buy your rail tickets online. Tickets
purchased via this site will be provided by The Trainline, and not
Arriva. Therefore, should you have any problems, please contact The
You can contact the Trainline Helpdesk on 0870 333 4870 – please have
your reference number to hand. Please note this service is only
available in English. Or alternatively, please visit The Trainline's online FAQs section.
Prepaid Debit Cards: We DO NOT accept Solo, Electron, or PrePaid Debit when purchasing tickets on the train or on a ticket vending machine. We do accept Solo, Electron and PrePaid Debit cards at the station ticket office.
Personal Cheques: We DO NOT accept personal cheques as a method of payment for
the purchase of rail tickets, season tickets or any other rail products
at any of our ticket offices or on board our trains.
Please check the details of your intended journey prior to buying a ticket and travel. Rail improvement works by Network Rail can sometimes impact, at short notice, timetables, routes and the types of vehicle used.
Your local rail station ticket office can provide this information during opening hours, or click here to plan your journey using this website. Click here to find out about real-time train service performance. You can also join ouremail newsletter service to be kept up to date with important changes throughout the Arriva Trains Wales network.