Buy your Ticket
There are a number of ways that you can buy tickets:
Online
The easiest way to buy tickets is online - click here to buy online now.
To purchase season tickets online, please click here.
By Telephone
Buy tickets over the telephone. Please call 08709 000 773 between 8am and 8pm Monday to Saturday or 9am and 5pm Sundays.
Buy your train tickets online or by phone with Arriva Trains Wales, as there are no booking fees, no credit card or
debit card fees and no delivery fees (except next day delivery). When
you book with us, all you pay for is the price of your ticket.
At the Station
You can also buy your train tickets from the station, by using a Ticket Vending Machine or at a Station Ticket Office. Click here to view our Station list.
If you have not purchased your train ticket in advance, only then you may be able to buy your ticket on board the train.
Avoid a fine or procecution - Buy a ticket before you travel
To travel on a train you must buy a ticket at the first available opportunity. Click here for further information.
Please note:Buying Online: Arriva Trains Wales working in conjunction with the Trainline are
pleased to offer you the facility to buy your rail tickets online. Tickets
purchased via this site will be provided by The Trainline, and not
Arriva. Therefore, should you have any problems, please contact The
Trainline directly.
You can contact the Trainline Helpdesk on 0870 333 4870 – please have
your reference number to hand. Please note this service is only
available in English. Or alternatively, please visit The Trainline's online FAQs section.
Prepaid Debit Cards: We DO NOT accept Solo, Electron, or PrePaid Debit when purchasing tickets on the train or on a ticket vending machine. We do accept Solo, Electron and PrePaid Debit cards at the station ticket office.
Personal Cheques: We DO NOT accept personal cheques as a method of payment for
the purchase of rail tickets, season tickets or any other rail products
at any of our ticket offices or on board our trains.